Header 1

Thursday, September 13, 2018

Heavy, Hard-to-Handle Cargo Gets Easier at Pilot

In this Air Cargo World article, John Hill, president and chief commercial officer, talks about Pilot's service to the H3D niche of the e-commerce arena, with a core focus on the furniture and appliance markets.

Tuesday, August 21, 2018

Pilot Piscataway Becomes Company’s First FDA-Regulated Warehouse

Pilot’s largest logistics-only facility is now the company’s first FDA-regulated warehouse. Situated in Piscataway, NJ, the central location in the Northeast translates into several transportation advantages for customers: one-day point to most of the Northeast; two-day point as far south as Atlanta; and prime inbound container location for port of New York/Newark. One of its newest customers collects canned food donations, which necessitated the FDA certification. Pilot must adhere to certain pest control processes, cleanliness and sanitation standards and is subject to inspection by the FDA. Pilot’s eWMS system allows products to be handled as FIFO (first in, first out), ensuring perishables are rotated and expiration dates tracked. At 65,000 square feet, the Piscataway facility gives Pilot excellent leverage to handle a variety of warehouse needs in the U.S.

Tuesday, August 14, 2018

Pilot Freight Services Named Top Airfreight Forwarder for Second Consecutive Year

Pilot customers expect consistent, quality results and we are proud to deliver each and every time. This year’s ranking as the #1 overall airfreight forwarder in Logistics Management magazine’s Quest for Quality marks our 28th prestigious award from readers. We’re grateful that our dedication to both on-time performance and providing value was recognized with top scores in those categories.

This recognition is widely regarded in the transportation industry as the most important measure of customer satisfaction and performance excellence. Readers also rated providers on customer service, IT and equipment and operations.

Our Pilot team is working worldwide every day—and with our customers foremost in mind—to be the best transportation partner on the planet. We are delighted and honored to be acknowledged for excellence again this year.

Thursday, July 19, 2018

Delivery Experience Factors Greatly Into Final Mile Success

Pilot's George Balle, vice president, national accounts, west, lends his voice to this Transport Topics article that looks at the transportation industry's growing final-mile sector. George shares his insights on how successful providers are those that are willing to invest in the delivery experience.


Tuesday, July 17, 2018

Pilot Acquires Manna Freight Systems to Expand Final Mile Delivery Services

Pilot’s acquisition of Manna Freight Systems marks the expansion into an important final mile service category: H3D. With the purchase of the Minneapolis-based provider, Pilot gains leverage specifically in the furniture delivery and appliance delivery and installation markets, core areas in which Manna has been very successful. “In 2018, our e-commerce business has grown remarkably, so entering this new space with furniture and appliances not only enhances our final mile capabilities, it raises them to the next level,” says John Hill, president and COO.


Thursday, June 28, 2018

Pilot Begins a Fruitful Cherry Shipping Season

With favorable, warmer weather leading into June, Northwestern U.S. cherry suppliers were able to start the picking season slightly earlier this year. That means Pilot Seattle’s cherry operation is now in full swing with peak volumes expected to come in July. This year, the perishables industry forecasts 21.5 million 20-pound boxes of cherries will ship worldwide, which is down slightly from last year’s volume, mainly due to lost crops in California. Pilot Seattle, which ships millions of pounds of sweet cherries each season, is keeping pace with demand by servicing overseas markets that include China, Taipei, Bangkok, Manila, Kuala Lumpur and Singapore. Korea is a new destination for Pilot this year, and the Seattle team expects significant traffic for this location throughout the course of the season. When it comes to this delicate commodity, Pilot Seattle is known for its ability to adjust volumes and react to the time-sensitive nature of shipping perishables, so that fresh produce can reach worldwide points in a timely manner! 

Monday, June 25, 2018

Pilot Opens Multi-Client Warehouse in Salt Lake City

Pilot’s newest multi-client warehouse is now operating in Salt Lake City, providing a gateway for West Coast distributions. The 44,000-square-foot facility is designed to give clients of all sizes and scope in the West Coast market the ability to store, distribute and manage transportation operations, all under Pilot’s trusted name. According to Steve Bullard, vice president, logistics services, Salt Lake City is an ideal West Coast distribution location for several reasons, including a desire to better service customers in the e-commerce sector, an area of significant growth for Pilot during the last three quarters. “Many companies are now moving warehouse operations out of California due to internal tax and cost implications of distributing e-commerce product from there,” he says. SLC is also geographically located to support 2-day deliveries to most of the western U.S., and Pilot’s multi-client warehouse is supported by ground, air and parcel capacity as well.