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Thursday, July 19, 2018

Delivery Experience Factors Greatly Into Final Mile Success

Pilot's George Balle, vice president, national accounts, west, lends his voice to this Transport Topics article that looks at the transportation industry's growing final-mile sector. George shares his insights on how successful providers are those that are willing to invest in the delivery experience.


Tuesday, July 17, 2018

Pilot Acquires Manna Freight Systems to Expand Final Mile Delivery Services

Pilot’s acquisition of Manna Freight Systems marks the expansion into an important final mile service category: H3D. With the purchase of the Minneapolis-based provider, Pilot gains leverage specifically in the furniture delivery and appliance delivery and installation markets, core areas in which Manna has been very successful. “In 2018, our e-commerce business has grown remarkably, so entering this new space with furniture and appliances not only enhances our final mile capabilities, it raises them to the next level,” says John Hill, president and COO.


Thursday, June 28, 2018

Pilot Begins a Fruitful Cherry Shipping Season

With favorable, warmer weather leading into June, Northwestern U.S. cherry suppliers were able to start the picking season slightly earlier this year. That means Pilot Seattle’s cherry operation is now in full swing with peak volumes expected to come in July. This year, the perishables industry forecasts 21.5 million 20-pound boxes of cherries will ship worldwide, which is down slightly from last year’s volume, mainly due to lost crops in California. Pilot Seattle, which ships millions of pounds of sweet cherries each season, is keeping pace with demand by servicing overseas markets that include China, Taipei, Bangkok, Manila, Kuala Lumpur and Singapore. Korea is a new destination for Pilot this year, and the Seattle team expects significant traffic for this location throughout the course of the season. When it comes to this delicate commodity, Pilot Seattle is known for its ability to adjust volumes and react to the time-sensitive nature of shipping perishables, so that fresh produce can reach worldwide points in a timely manner! 

Monday, June 25, 2018

Pilot Opens Multi-Client Warehouse in Salt Lake City

Pilot’s newest multi-client warehouse is now operating in Salt Lake City, providing a gateway for West Coast distributions. The 44,000-square-foot facility is designed to give clients of all sizes and scope in the West Coast market the ability to store, distribute and manage transportation operations, all under Pilot’s trusted name. According to Steve Bullard, vice president, logistics services, Salt Lake City is an ideal West Coast distribution location for several reasons, including a desire to better service customers in the e-commerce sector, an area of significant growth for Pilot during the last three quarters. “Many companies are now moving warehouse operations out of California due to internal tax and cost implications of distributing e-commerce product from there,” he says. SLC is also geographically located to support 2-day deliveries to most of the western U.S., and Pilot’s multi-client warehouse is supported by ground, air and parcel capacity as well.

Wednesday, June 13, 2018

Pilot Freight Services Announces Zach Pollock in New Executive Role

Zach Pollock has been promoted to Chief Operating Officer at Pilot Freight Services, which has recently experienced months of double-digit growth and productivity improvements in many areas. The combination of Zach's strong sales, operations and management experience with Pilot gives him the perspective to think strategically from all points of view while keeping in mind long-term, company-wide goals. 

Friday, June 8, 2018

Pilot's Lemonade Days Boost Donation to ALSF

Today, Pilot Freight Services CEO Gordon Branov and president and CCO John Hill presented Liz Scott, Alex’s Lemonade Stand Foundation (ALSF) co-executive director and mother of Alexandra “Alex” Scott, with a $50,000 donation as part of the annual Lemonade Days fundraising at Pilot’s headquarters in Lima, PA. The money was raised in 36 hours during Pilot’s annual national meeting in late April. Today, employees at Pilot's corporate headquarters were thrilled to meet Liz while enjoying lemonade and water ice at Pilot’s own lemonade stand, which raised an additional $3,000 for the fight against childhood cancer. Pilot announced ALSF as its official national philanthropy partner just six weeks ago and with company-wide participation at Pilot's national
offices has already raised enough money to fund more than six months of cancer research.

Friday, May 18, 2018

Pilot's New Home Delivery Service Caters to E-commerce Niche

Pilot started its new home delivery service with the e-commerce customer in mind. Since this last-mile residential product does not require a consignee signature or an appointment to complete a successful delivery, it often shortens the time from order to delivery. “We developed this service as a way to satisfy the consumer's desire to receive home deliveries in a much faster manner,” says Tom Drake, executive vice president, domestic/Canadian operations & traffic. These shipments are integrated right into a station’s daily routes rather than waiting in queue for an appointment. Tom points out that it is not meant for every e-commerce shipmentlike high-value items—but several customers have already determined that it fits their shipment profile. For example, big box retailers and e-tailers have engaged this service option on items ranging from slides and deer fencing to appliance doors and utility carts. There's also a cost savings factor with Pilot's service. “Other carriers may classify these items as heavy/oversized and not conveyable, so these shipments would be subject to additional charges with them,” says Tom. 

Pilot's new service officially started in mid-April and deliveries have continued to increase as e-commerce companies have taken advantage of the offering.