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Friday, May 18, 2018

Pilot's New Home Delivery Service Caters to E-commerce Niche

Pilot started its new home delivery service with the e-commerce customer in mind. Since this last-mile residential product does not require a consignee signature or an appointment to complete a successful delivery, it often shortens the time from order to delivery. “We developed this service as a way to satisfy the consumer's desire to receive home deliveries in a much faster manner,” says Tom Drake, executive vice president, domestic/Canadian operations & traffic. These shipments are integrated right into a station’s daily routes rather than waiting in queue for an appointment. Tom points out that it is not meant for every e-commerce shipmentlike high-value items—but several customers have already determined that it fits their shipment profile. For example, big box retailers and e-tailers have engaged this service option on items ranging from slides and deer fencing to appliance doors and utility carts. There's also a cost savings factor with Pilot's service. “Other carriers may classify these items as heavy/oversized and not conveyable, so these shipments would be subject to additional charges with them,” says Tom. 

Pilot's new service officially started in mid-April and deliveries have continued to increase as e-commerce companies have taken advantage of the offering.

Tuesday, May 15, 2018

Pilot Chooses Alex’s Lemonade Stand Foundation as National Philanthropy Partner

Pilot employees, vendors and partners wasted no time generously supporting Alex’s Lemonade Stand Foundation when our company unveiled the new corporate charity at a recent national meeting. In just 36 hours, attendees pledged $50,000—more than six times the $8,000 goal that was set to fund one month of childhood cancer research. The enthusiasm continues across the Pilot network as local stations prepare for the upcoming Lemonade Days, the foundation’s nationwide event where supporters host a lemonade stand or an event. This year, Lemonade Days run from June 2-10, but in Pittsburgh, the team rallied early thanks to district manager, Joe Johnson, who made good on a promise to shave his head once his staff raised $500. “The way the Pilot team has responded to this cause is a great example of how our people commit to something with full excitement and drive,” says Amy DePaoli, director of marketing. Pilot carefully selected ALSF for several reasons, including its similarities to Pilot: it’s Philadelphia-based, has a nationwide presence and is staffed by passionate people. To date, ALSF has raised more than $150 million to fund more than 800 cutting-edge research projects at 135 institutions and develop programs to support families.

Friday, May 11, 2018

Pilot Tampa Valuable Partner to Girls on the Run

Congratulations to Girls on the Run Tampa Bay on its recent successful 5k. According to Laura Moore, executive director, the event was the "biggest, best and sparkliest yet!" More than 1,400 registered runners and 160 volunteers came together for the special day, and $7,000 was raised for the organization's scholarship fund. Pilot Tampa has been a supporter and sponsor of the non-profit program that works to encourage pre-teen girls to develop self-respect and healthy lifestyles through dynamic, interactive lessons and running games, culminating in a celebratory 5k run. Katie Bulso, daughter of Kristi Bulso, terminal manager, and Danny Bulso, account executive, participates on the Apollo Beach Elementary GOTR team. "Thank you for being our incredible partner and making our 5k day one where our girls truly learned that the seemingly impossible IS possible!" says Laura.

Wednesday, May 9, 2018

Mother's Day Guaranteed Fresh by Pilot

Are you among the 86 percent of Americans who will celebrate Mother’s Day on Sunday, May 13? If you are purchasing flowers in the Midwest, you might just have Pilot to thank for your fresh token of bloomed affection! By Thursday, May 10, the Pilot Chicago team will sort, tag and send more than 2,700 cases of mixed flowers and roses to 88 Midwest-based home improvement stores, where they will be sold at check-out displays. Pilot moves the product in plastic-lined boxes, where the flowers are packed in a bucket with one inch of water to ensure they stay as crisp as possible en route. Flowers will arrive at stores in Indiana, Kansas, Michigan, Mississippi, Missouri and Ohio via 2-day transits from Chicago. “Flowers are one of the top three gifts for Mother’s Day, and Pilot has a proven track record for timed perishable deliveries like this special occasion,” says Shannon Donahue, account executive. “Our teams understand the intricacies of handling delicate product and are well equipped to deliver fresh-to-store product like flowers.” According to a National Retail Federation survey, 2018 spending for this holiday is expected to reach $23.1 billion, with flowers sales predicted at $2.6 billion.

Tuesday, May 1, 2018

Pilot Safeguards Shippers Via Amber Road's On-Demand Export Service

In an effort to safeguard shippers, Pilot Freight Services has chosen Amber Road's Export On-Demand solution to automate the restricted party screening (RPS) process. This compliance solution enables international shippers to quickly screen customers, suppliers and other trading partners against over 590 lists from government institutions worldwide. Pilot executives say this product reduces risk by driving educated decision-making, increases efficienty and enhances the development of Pilot's global trade compliance program. Read more about Pilot's ability to protect its customers via Amber Road:


Friday, April 20, 2018

Foreign Trade Zone Delivers Competitive Edge and Added Value for Pilot Customers

Pilot El Paso is now operating as a Foreign Trade Zone, a factor that will appeal to many Pilot clients in the automotive, healthcare, electronics and aerospace industries. An FTZ is an area authorized by the U.S. Customs and Border Protection that allows U.S.-based companies to defer, reduce or even eliminate customs duties on its products admitted to the zone. “We envision customers that import raw materials from the Far East and Europe to their manufacturing plants in Mexico, will use the station’s FTZ capabilities to hold product here until they are ready to send it south,” says Hector Martinez, Pilot El Paso’s in-house customs broker. “That way they have their inventory nearby as opposed to overseas, and thus avoid paying U.S. duties.” When ready, the ELP team will prepare the goods for export and the team will assist with the necessary document preparation.

Last summer, ELP doubled its warehouse space to 40,000 square feet in preparation for the FTZ activation. In order to do so, the facility has established a new inventory and security system. “Since the merchandise is considered an in-bond shipment and not technically entered into the U.S., there are several special accommodations we’ve established at the station in order to meet FTZ requirements,” says Hector. “This value-added service will also allow Pilot to remain competitive as there are a dozen or more FTZs in the city currently.” In addition, the station is situated close to the Zaragoza Bridge, which allows for shorter transit times to the Mexican border, a factor that is appealing to many customers.

Wednesday, April 18, 2018

Pilot's Double-Digit E-commerce Growth Fueled by Strong Commitment to Sector

Today, Pilot Freight Services is a featured exhibitor at the fifth annual Home Delivery World Show in Atlanta, GA, an event that draws attendees and exhibitors to discuss the latest delivery operations challenges and trends, specifically in home delivery. For the first quarter, Pilot has reported growth in the e-commerce sector of nearly 21 percent and significant growth across all service areas. As more countries embrace online ordering and home delivery of heavy weight products, Pilot has developed expedited shipping solutions for its e-commerce business, both locally and internationally, with faster delivery times and more transparency through the shipping process. Read more about it here.