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Monday, October 16, 2017

Global Customer Chooses Pilot for Relief Transportation

When disaster strikes, you need a trusted partner that can navigate the challenges with you. Pilot has that experience. Recently, our Hartford team was called upon to help a global customer that has employees located in Puerto Rico. After Hurricane Maria devastated the island, Pilot not only sourced and coordinated relief supply pickups in five different U.S. locations, but also secured three separate charters to get much-needed provisions to the employees. “Initially, we faced some difficulties finding dedicated vehicles going to Miami because the city was just recovering from Hurricane Irma,” says Earl McClain, international operations manager, who was the key coordinator for all three charters. Earl has worked seven days a week, communicating with all parties involved to ensure a smooth delivery in Puerto Rico. Among the more than 220,000 pounds of freight employees received were generators, bottled water, insect repellent, fans, portable stoves, propane, ice makers and ice bags.

Thursday, October 5, 2017

Overcoming Supply Chain Challenges

John Hill, Pilot’s president and chief commercial officer, presented at the Manufacturing and Quality Expo in Charleston, South Carolina, on October 2. During his presentation, John spoke about several supply chain challenges facing today’s manufacturers, highlighting the evolution of e-commerce, mobile technology, the labor force and logistics site selection as four major catalysts of change in the supply chain landscape. Since Pilot is a strategic partner to many manufacturers, John offered attendees several ways to mitigate the risk of disruption in their own supply chain by looking at legal and regulatory, environmental, technological and economic factors. To learn how Pilot can make a significant impact on your company’s efficiency and supply chain productivity, visit www.pilotdelivers.com

Monday, October 2, 2017

Pilot Houston Connects with Customers and Families During Appreciation Event

On September 23, Pilot’s Houston station hosted an event for its customers and their families at the Houston Zoo. Spending the day at the 55-acre zoological park was a welcome distraction for the 154 guests, many of whom were directly affected by Hurricane Harvey. In fact, the Pilot staff actively secured additional tickets after the storm in order to accommodate as many guests as possible. “Even though this event was planned prior to Harvey, the timing worked out well as reflected in our turnout,” says Brian Nelson, district manager. “Plus, our customers appreciated meeting the Pilot staff in person and making connections that are only possible face-to-face.” In addition to all-day access to the zoo, the attendees were treated to a catered lunch and a raffle for Pilot items, gift cards and Texan game tickets. The zoo only suffered minor damage during Harvey, and all exhibits were open to guests.  

Monday, September 25, 2017

Pilot Customs Brokerage Petitions for Support of Industry Issues

Ilyse Dawicki, managing director of customs services, recently attended the Government Affairs Conference in Washington, D.C., representing Pilot Customs Brokerage. Ilyse, along with peers from the National Customs Brokers and Forwarders Association of America, lobbied for support of the issues facing the transportation industry. “We need our politicians to actively address the major concerns around protecting our importers and the security of the U.S.,” says Ilyse. In addition to gathering with members of Congress, the group met with Kevin McAleenan, acting commissioner of customs, and Brenda Smith, executive assistant commissioner, office of international trade.

Pilot has offered in-house customs brokerage services since 2013, adding significant value to our international portfolio. “We handle a vast array of customers, commodities and entry types, including FDA-regulated products,” Ilyse says. “Choosing Pilot for worldwide shipments brings customers a greater peace of mind, knowing one partner can handle every step in the process of delivering goods. Our customers can also be reassured that outside of our day-to-day operation, Pilot is engaged in making sure the right regulations for the transportation and logistics industry are enacted."

Thursday, September 21, 2017

Pilot Seattle Recognized for Excellent Service

Pilot’s largest international customer and perishables supplier recently presented our Seattle station with a distinguished service award, recognizing the collaborative 25-year relationship. In particular, Pilot Seattle was acknowledged for its ability to adjust volumes and react to the time-sensitive nature of shipping perishables in order to deliver fresh produce to points around the globe in a timely manner. This supplier wrapped the cherry shipping season with a 50 percent increase over record 2016 volumes and pointed to Pilot’s ability to rise to the challenge as key in another record year. Patrick Allen, franchise owner, Bill Raine, perishables manager, and the entire Seattle staff were described as dedicated professionals who perform above expectations and make seemingly impossible tasks look easy, day after day!

Monday, September 18, 2017

Build a Career with Pilot

As highlighted in Wonolo’s recent job market report, Pilot is a leading warehouse employer in the Philadelphia area. We happen to be searching for new talent to add to the team and currently have openings in our Philadelphia station, located in Folcroft, PA. For those of you living outside the Philadelphia area, check out our career page for additional organizational openings. Making a move to Pilot means joining a company with a remarkable history of stability, growth and quality in the transportation and logistics industry. 

Thursday, September 14, 2017

Appreciating Pilot Drivers

When you choose Pilot as a transportation partner, we know you trust us to keep your freight on track and deliver your shipments on time. We couldn’t do that without our drivers, who play a critical role in our success. From pickups to deliveries and with every transaction, they each put their best foot forward to represent our company’s commitment to our customers. We’re saluting our drivers during National Truck Driver Appreciation Week. Join us in thanking them for all they do to transport your goods safely, quickly and reliably.