![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhLZUIUlzgeLjWU8hy_3KE3O93XDP0QmGL-RA6RskRU4YQcT5duB7jTLidUqWQi_HpI6gaOMjGLIW3_0zSKw1QUFzxJoBRo_vhXGF8582htXiFvHE0R6nX0pZw1pIzAroOErV6hCBNwIGVk/s200/crop+GB_3.jpg)
Pilot's George Balle, vice president, national accounts, west, lends his voice to this
Transport Topics article that looks at the transportation industry's growing final-mile sector. George shares his insights on how successful providers are those that are willing to invest in the delivery experience.
http://www.ttnews.com/articles/fleets-target-opportunities-growing-final-mile-sector